Shopper Matching

Batch Process: Using the batch process you can configure multiple matching criteria (unique shopper identifiers). This ensures that shoppers are matched correctly. For example, this ensures that shoppers are correctly matched to transactions when you are using a transaction batch file.

Loyalty API: The Loyalty API will only enforce email address uniqueness when adding a record. If you use other customer identifiers, TIBCO Reward suggests that you use available Loyalty API methods to check for uniqueness before adding the record.