| New Email address duplicates in dropped file
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A file failure will occur if the client’s file includes multiple entries with the same new email address, for example:
- oldemailaddress@example.com,newemailaddress@example.com
- Ye_oldemailaddress@example.com,newemailaddress@example.com
- exampleabc@exampleabc.com,exampledef@exampledef.com
- exampleefg@exampleefg.com,exampledef@exampledef.com
The records are not processed and the file is rejected with an error: "New Email address duplicates in dropped file".
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| Old Email address duplicates in dropped file
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A file failure will occur if the client’s file includes multiple entries with the same old email address, for example:
- oldemailaddress@example.com,newemailaddress@example.com
- oldemailaddress@example.com,even-neweremailaddress@example.com
- exampleabc@exampleabc.com,exampledef@exampledef.com
- exampleabc@exampleabc.com,examplexyz@examplexyz.com
The records are not processed and the file is rejected with an error: "Old Email address duplicates in dropped file".
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| New Email address exists as old email address for another record
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A file failure will occur if the client’s file includes an updated email address that is used as an old email address in another record, for example:
- oldemailaddress@example.com,newemailaddress@example.com
- newemailaddress@example.com,even-neweremailaddress@example.com
- exampleabc@abc.examplecom,exampledef@exampledef.com
- exampledef@exampledef.com,examplexyz@examplexyz.com
The records are not processed and the file is rejected with an error: "New Email Address exists as old email address for another record".
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