Creating Response Email

Procedure

  1. Select Email > Trigger Events.
    A list of trigger events is displayed.
  2. From the list, select a trigger event that is disabled.
    The Manage a Trigger Event page is displayed for that trigger event.
  3. To modify the email that is used with an enabled trigger event, see trigger event: Change Response Email.
  4. In the Responses section of the page, select Create a New > Response Email.
    The Edit a Trigger Event Response Email wizard is displayed. This wizard guides you through the following steps for response email creation: