New and Updated Customer Export File Use Cases
Use Case 1: Client wants up-to-date Customer Point Balance
The client needs to know the customer point balance (for segmentation,
analysis, and/or support purposes outside of the
Use Case 2: Customer Export file with Custom Attributes
The client has set up in the CRMS a custom attribute to collect its customers' birthday data. Customers' birthdays are collected during their sign up process, which is hosted by Reward.
The New and Updated Customer Export File provides customer data and custom attribute data for new and updated customers, including data collected during signups.
Use Case 3: Customer export file is needed when
If