Customer: Status

The Customer Status section of the Customer Details page displays the overall status of the customer. Following are the details displayed under it.

Customer Type field displays the current status of the customer and following are its valid values:

Available Points
The number of points currently available to this customer for use.
Program Join Date
The date when the customer associated with the account became a member of your loyalty program.
Pending Points
If your system is configured to use Point Vesting, this value displays the current balance of points pending. Otherwise, a zero (0) is commonly displayed here.
Email Opt-In
If the customer has opted to receive email, this value displays as “Yes”. This can be changed by the customers themselves in their Account page (depending on your configuration) or this value can be changed on the Edit Info screen.
Customer ID
The customer’s unique ID within the Reward system.
Loyalty Lab Create Date
This is the date when the customer account was created in the Reward database. Depending upon your configuration, additional information regarding Point Groups, Tiers and so on might be displayed in the Status section.