Roles and Permissions Related to CRMS and CSR

Role CRMS Related Permissions CSR Related Permissions (Enrolled Member)
CRMS Administrator home Add new customer
  promote View details
  loyalty Edit info
  target Email prefs
  signage Adjust points
  content Reset password
  rewards Merge
  reports **Change Status/Unroll/Enroll
  support Manage cards
  admin Customer view
    ** Enroll appears only if member is unenrolled
     
CSR Admin home Add new customer
  reports View details
  support Adjust points
    Merge
    **Change Status/Unroll
    No permission to enroll and unenroll member
     
CSR User home Add new customer
  support View details
    Adjust points
    Merge
    **Change Status/Unroll
    No permission to enroll and unenroll member