Starting pDNI Template

After saving the new template, a list of templates is displayed and you see the new template.

To start a pDNI template, complete the following steps.

    Procedure

  1. On the right side of the pDNIt template, click Start.

ResultInternet Server communicates with DNIDaemon to start the template. A message displays whether the file has been started successfully.

A start request can fail for a variety of reasons. The most common reasons are:

  • An invalid parameter or invalid parameter value was defined.

  • The LocalDirectory for a DNI Send was not found.

  • Post Action SuccessFile, FailureFile, and NetworkErrorFile point to a directory that does not exist (when the Post Action is Move)

If the template does not start successfully, you can follow the procedure "Verify that the pDNI template is transferring files" to determine the cause of the failure.

Verifying the pDNI Template is Transferring Files

Regardless of whether the start request was successful or failed, you can view the log file. The log file tells you whether the start request was successful or failed. It also shows you the status of attempted transfers.

To verify that the pDNI template is transferring files, complete the following steps.

    Procedure

  1. Click View Logs for the template.

    A list of log files is displayed. The format of the log file is:

    templateName.YYYYMMDD.HHMMSS.log

    The most recent log files are listed first.

  2. Click the Log File Name.

    The log file is downloaded and your browser typically prompts you to open the file or save the file. You can open the file with a text editor.

ResultIf the start fails, the cause of the failure is displayed.

If the start is successful, you can see the log of transfers that were attempted.

Note: Just because the template Start was successful, that does not mean that transfers are working for that template. It is possible that the template parameters were defined correctly, but the Platform Server command did not work. The log file shows you if transfers are working correctly and if not, the reason that transfers are failing. If you do not see any transfers attempted, it is possible that the LocalDirectory being scanned for files is empty.
What to do next 

Check to see if pDNI is executing transfers.

  1. Go to Reports > Audits > Search Audits page to view transfers initiated by the pDNI daemon.

  2. Download and view the pDNI log file. The pDNI log file shows the following:

    • If any files were selected to download.

    • The status of any file transfer request.