Generate a Trace

To generate a server trace:

    Procedure
  1. Turn tracing on by doing one of the following:
    • Going to the WebFOCUS Reporting Server browser interface menu bar, selecting Workspace, and then Enable Traces.
    • Starting the server by running the ITRCON JCL member.
    • On the MVS Console or SDSF, issue the following operator MODIFY command

      F jobname, -traceon

      where jobname is the job under which the server is running.

  2. Reproduce the problem.
  3. Submit the ISAVEDIA member to produce additional diagnostic information.
  4. Send the server JES log, and the ISAVEDIA JES log, to Customer Support.