Problem: Request fails, and JVM not found messages written to edaprint.log

Problem: The request fails, and JVM not found messages are written to edaprint.log.

Cause: If the server cannot find the Java Virtual Machine (JVM), the JSCOM Listener will not be able to start, and messages will be written to the server log stating that the JVM cannot be found.

Solution: Specify the location of the JVM in JDK_HOME or JAVA_HOME. For more information, see JVM Requirements for Java Services (Server Installations Only).