====================================================================== Product Name : TIBCO(R) Operational Intelligence Hawk(R) RedTail Release Version : 7.2.0 Release Date : August 2022 ====================================================================== Introduction TIBCO(R) Operational Intelligence Hawk(R) RedTail is a sophisticated hybrid monitoring and management application for distributed applications and systems deployed on both on-premises and container-based PaaS platforms by using rulebases and microagents. It allows for remediation actions when specific conditions are detected. TIBCO(R) OI Hawk(R) RedTail also enables multidomain monitoring and deeper analysis of metrics with centralized time-series metrics storage, advanced visualization dashboards, and preconfigured Content Packs. TIBCO OI Hawk RedTail allows persona-driven role-based access control to advanced features. TIBCO OI Hawk RedTail can be integrated with TIBCO LogLogic(R) Log Management Intelligence for forwarding log data and running remote searches on it. Starting TIBCO OI Hawk Redtail 7.1.0 introduced the option of using the gRPC protocol for the communication between Hawk agents and RedTail Console (in lieu of TIBCO Rendezvous/ TIBCO Enterprise Message Service(TM)/ TCP). ====================================================================== Supported Platforms Microsoft Windows 10 64-bit on x86-64 Microsoft Windows Server 2012 R2, 2016, 2019 64-bit on x86-64 Red Hat Enterprise Linux Server 6.x, 7.x, 8.x 64-bit on x86-64 Additional Information Above supported platforms are applicable for deploying OI Hawk Agent, HMA, OI Hawk Console, Hawk Event Service, Admin Agent. Redtail components can be deployed in a container environments as described below: TIBCO(R) Operational Intelligence Hawk(R) RedTail is certified with Kubernetes 1.22.x, Openshift 4.x and Docker 20.10.x. TIBCO(R) Operational Intelligence Hawk(R) RedTail can be deployed to container-based PaaS platforms such as Kubernetes and OpenShift or to similar Docker-supported cloud platforms. Also, It can be deployed to Linux Docker containers managed and running inside Amazon Elastic Kubernetes Service (EKS), Azure Kubernetes Service (AKS), Google Kubernetes Engine (GKE). TIBCO(R) Operational Intelligence Hawk(R) RedTail supports deployment of RedTail components on Enterprise platform. Supported Platform for Enterprise deployment Red Hat Enterprise Linux Server 7.x 64-bit on x86-64 ====================================================================== Supported Third-party Software LDAP ApacheDS 2.0.0 Microsoft Active Directory 2012 R2, 2016 Open Source OpenJDK 11.x Additional Information LDAP software is only required when using with OI Hawk Console and Hawk RedTail Console as user store. Database (Persistence store for Hawk RedTail Console) Postgres 13.3 Database (Persistence store for OI Hawk Console) Apache Ignite 2.7.5 - 2.10.0 MySQL 5.7.x - 8.0.0 H2 Database 2.1.x Database (Persistence store for TIBCO Hawk Event Service) IBM DB2 for Linux, Unix and Windows 10.5.x - 11.5.x Microsoft SQL Server 2014 SP2, 2016, 2017 Oracle Database 12c 12.1.x, 12.2.x Oracle Database 12c RAC 12.1.x, 12.2.x Sybase 15.0.x, 15.5.x OpenJDK 11.x is used only for TIBCO OI Hawk RedTail container images. ====================================================================== Minimum Hardware Requirements Disk Space: Disk space requirements vary by platform and also depend on the availability of third-party software. Up to 1.5Gb may be required for installing some configurations. For Enterprise deployment, 50GB free disk space should be expected. Memory: Minimum memory requirements vary by platform and configuration of microagents. A minimum of 1Gb should be expected. For Enterprise deployment, 16GB RAM should be expected. CPU: For Enterprise deployment, Multi-Core CPU with at least 6 cores should be expected. ====================================================================== Minimum Software Requirements TIBCO Software: TIBCO Rendezvous(R) 8.5.0 Third-party Software: Oracle Java Development Kit 1.8.x Oracle Java Runtime Environment 1.8.x Additional Information The use of a Java Development Kit (JDK) rather than Java Runtime Environment (JRE) is required for the use of the JVM microagent. Oracle Java is required for Hawk RedTail components on Enterprise platform only. ====================================================================== TIBCO Product Compatibilities TIBCO Enterprise Message Service(TM) 8.2.1 - 10.1.0 TIBCO Hawk(R) Microagent for TIBCO ActiveMatrix BusinessWorks(TM) 6 6.5.0 - 6.7.x TIBCO Hawk(R) Microagent for TIBCO BusinessWorks(TM) Container Edition 2.0.0 TIBCO Hawk(R) Microagent for TIBCO FTL(R)/TIBCO eFTL(TM) 1.0.0 TIBCO LogLogic(R) Enterprise Virtual Appliance - Container Edition 6.3.1 - 6.4.0 TIBCO LogLogic(R) Enterprise Virtual Appliance 6.3.1 - 6.4.0 TIBCO LogLogic(R) Log Management Intelligence 6.3.1 - 6.4.0 TIBCO LogLogic(R) Virtual Appliance 6.3.1 - 6.4.0 TIBCO Rendezvous(R) 8.5.0 - 8.6.0 TIBCO(R) Enterprise Administrator 2.1.0 - 2.4.0 Additional Information TIBCO Operational Intelligence Hawk(R) RedTail 7.2.0 is not compatible with previous versions of TIBCO Hawk(R) Agents when configured with TCP transport. TIBCO Hawk(R) Microagent for TIBCO BusinessWorks(TM)  6.5.0 - 6.7.1 and TIBCO Hawk(R) Microagent for TIBCO BusinessWorks(TM) Container Edition 2.0.0 microagents are not compatible with TIBCO OI Hawk RedTail 7.2.0 Agent component when configured with the AMI TCP session. Apply the TIBCO Hawk(R) Microagent for TIBCO BusinessWorks(TM)  6.7.1 hotfix-1 (or later) and TIBCO Hawk(R) Microagent for TIBCO BusinessWorks(TM) Container Edition 2.0.0 hotfix-1 (or later) to resolve the compatibility issue respectively. When using TIBCO Rendezvous(R)/TIBCO Enterprise Message Service transport with TIBCO OI Hawk RedTail 7.2.0 please refer to the below section: TIBCO Enterprise Message Service may be used as the inter process transport when used with TIBCO Rendezvous as the local transport, in which case it should be installed before TIBCO OI Hawk RedTail. TIBCO OI Hawk RedTail 7.2.0 requires that associated or dependent products (such as TIBCO RunTime Agent, TIBCO Administrator, and various platform microagents) be declared compatible with this version of Hawk. For example, TIBCO Administrator <= 5.12.x, TIBCO ActiveMatrix BusinessWorks <=5.15, TIBCO Hawk ActiveMatrix Plug-in Software <=1.2.0, TIBCO BusinessEvents <=5.1.1 are all incompatible with TIBCO OI Hawk RedTail 7.2.0 agents and therefore TIBCO OI Hawk RedTail 7.2.0 should not be loaded to the same TIBCO home where these products are installed. For more details please see the Migration and Compatibility section in Release notes. ====================================================================== Product-Specific Information TIBCO OI Hawk RedTail includes a license for the use of TIBCO Rendezvous* (see Note) as the Hawk transport; this is for the use of TIBCO OI Hawk and TIBCO OI Hawk RedTail only. Note: TIBCO Rendezvous license covers only basic features like communication in the same network subnet. If Hawk needs to be used across the subnets, then TIBCO Rendezvous Enterprise Daemon (such as RVRD) must be licensed separately. Starting Hawk 5.1.0, TIBCO Hawk includes the TIBCO Hawk EMS Administrator Plug-in that had been separate component in past releases. Starting TIBCO Hawk 5.2.0 TIBCO Hawk Admin agent for TIBCO Enterprise administrator is being distributed. This agent will enable TIBCO Enterprise administrator to be a console for TIBCO Hawk. Licensing information: If you are licensed for TIBCO(R) Operational Intelligence Hawk(R), you are entitled to use the classic Hawk features available under Hawk and Administrator tab. If you are licensed for TIBCO(R) Operational Intelligence Hawk(R) RedTail - Standard Edition, you are entitled to use TIBCO(R) Operational Intelligence Hawk(R) features, plus additional advanced monitoring capabilities for metrics collection and storage, visualizations, search, and integration capabilities with TIBCO LogLogic(R) Log Management Intelligence. If you are licensed for TIBCO(R) Operational Intelligence Hawk(R) RedTail - Standard Edition and TIBCO(R) Operational Intelligence Agent, you are entitled to use all the features of TIBCO(R) Operational Intelligence Agent by enabling them from Administrator tab. Note: Additional license restrictions apply, please contact your Account Executive to ensure you have the correct license for the use of TIBCO(R) Operational Intelligence Hawk(R) RedTail - Standard Edition. For TIBCO OI Hawk and TIBCO OI Hawk Redtail, Connected Processor means any Processor on a machine that is monitored by Hawk, or for the following products Connected Processor means any Pack that is monitored by Hawk: - TIBCO BusinessWorksTM Enterprise - TIBCO(R) Messaging - Enterprise Edition - TIBCO CloudTM Integration - TIBCO CloudTM Events - TIBCO Integration Note: All components of those products may be compatible with Hawk. Please refer to product documentation for details. ====================================================================== Documentation Documentation for this and other TIBCO products is available on the TIBCO Documentation site. This site is updated more frequently than any documentation that might be included with the product. To ensure that you are accessing the latest available help topics, visit: https://docs.tibco.com. ====================================================================== TIBCO Product Support You can contact TIBCO Support in the following ways: For an overview of TIBCO Support, visit http://www.tibco.com/services/support. For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com. For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website. ====================================================================== Copyright (c) 2022. TIBCO Software Inc. All Rights Reserved.