Starting TIBCO OI Hawk RedTail Services in an Enterprise Environment

You can start TIBCO OI Hawk RedTail services in an enterprise environment in one of the following ways:

• Using a Script to Start TIBCO OI Hawk RedTail Services
• Manually Start TIBCO OI Hawk RedTail Services
Before you begin 
• Ensure that TIBCO OI Hawk RedTail components have been installed and Hawk RedTail Console is accessible.
• Ensure that a domain for the Hawk agent is created in TIBCO OI Hawk RedTail and the hawk_domain parameter is specified in the hawkagent.cfg file.
• Configure the gRPC Transport for TIBCO Hawk parameters in the hawkagent.cfg file.

Using a Script to Start TIBCO OI Hawk RedTail Services

    Procedure
  1. Go to /usr/local/bin.
  2. Open the terminal and run the following command as a root user. You can also run the command as a non-root user by prepending sudo to the command. 
    sudo ./redtail_start.sh

Manually Start TIBCO OI Hawk RedTail Services

    Procedure
  1. Open the terminal and enter the following commands to start the TIBCO OI Hawk RedTail services:
    Note: You must start the TIBCO OI Hawk RedTail services in the specified order.
    sudo systemctl start rt_zookeeper.service
    sudo systemctl start rt_postgresql-13.service
    sudo systemctl start rt_machinenode.service
    sudo systemctl start rt_hawkconsolenode.service
    sudo systemctl start rt_querynode.service
    sudo systemctl start rt_prometheus.service
    sudo systemctl start rt_prometheus_ds.service
    sudo systemctl start rt_grafana_server.service
    sudo systemctl start rt_webapp.service
    sudo systemctl start rt_prometheus_backup.service
  2. Start the Hawk agent and the Hawk microagent. For more information, see Running TIBCO Hawk Agent in an Enterprise Environment.

Running TIBCO Hawk Agent in an Enterprise Environment

Note: If the Hawk RedTail Console is not deployed or is inaccessible at the time of installing the Hawk agent, then you must edit the Hawk agent configuration from the hawkagent.cfg file once Hawk RedTail Console is deployed. For more information about configuring hawkagent.cfg, see Enterprise Hawk Agent Configurations.

On Windows

    Procedure
  1. Open TIBCO_HOME and ensure that the following folders exist under TIBCO _HOME:
    — TIBCO_HOME/hawk/<version>
    — TIBCO_HOME/tibcojre64
  2. Start the Hawk agent by using one of the following methods:
    — Click Start > All Programs > TIBCO > OIHR_HOME > TIBCO Hawk <version> > Start Hawk Agent.
    — Double-click tibhawkagent from CONFIG_FOLDER\bin.
  3. Start the Hawk microagent by using one of the following methods:
    — Click Start > All Programs > TIBCO > OIHR_HOME > TIBCO Hawk <version> > Start Hawk Microagent.
    — Double-click tibhawkhma from CONFIG_FOLDER\bin.
  4. Verify whether the agent is available in the specified domain along with the microagent in TIBCO OI Hawk RedTail UI.

On Linux/Unix

    Procedure
  1. Open TIBCO_HOME and ensure that the following folders exist under TIBCO _HOME:
    — TIBCO_HOME/hawk/<version>
    — TIBCO_HOME/tibcojre64

  2. Start the Hawk agent by running the tibhawkagent from CONFIG_FOLDER\bin.

  3. Start the Hawk microagent by running the starthma. The starthma must be run as root.

  4. Verify whether the agent is available in the specified domain along with the microagent in TIBCO OI Hawk RedTail UI.