User Interface Integration
TIBCO Order Management, and TIBCO Product and Service Catalog interact with each other to provide a complete fulfillment solution. TIBCO Fulfillment Provisioning, another optional component, enhances the overall fulfillment capability by providing a network provisioning system capable of connecting directly to network elements.
The interaction among the three components is fully configurable through the user interface to maintain their anonymity and to ensure that they can work independently.
TIBCO Fulfillment Provisioning configuration is done through editable files including script files, such as data mappers, cartridge configuration files, and routing services. The catalog configuration allows you to define all the product catalog-related concepts, service catalog-related concepts, and both depending on what catalog components are deployed. The service catalog determines services and orders associated with a rendering process.
The BPMN standard is used for process modeling. It provides a single and standard process modeling interface for both TIBCO Order Management and TIBCO Fulfillment Provisioning.
TIBCO Order Management and TIBCO Product and Service Inventory Integration
TIBCO Product and Service Inventory component allows external users to assign inventory for customers against orders. These inventories are stored in the TIBCO Product and Service Inventory store. When an order for the same customer and product is made again, the TIBCO Order Management Automated Order Plan Development engine synchronizes the inventories for the customer from TIBCO Product and Service Inventory and generates the plan accordingly. The TIBCO Order Management interface supplies the inventory to Automated Order Plan Development to be considered when the plan generation occurs or when a request is made for an execution plan. For more information, see the TIBCO Product and Service Inventory User Guide.
TIBCO Product and Service Catalog and TIBCO Fulfillment Provisioning Integration
The TIBCO Product and Service Catalog and TIBCO Fulfillment Provisioning component integration help synchronize the TIBCO Fulfillment Provisioning service orders data into the fulfillment catalog with a defined ownership. For more details, see the TIBCO Order Management User Guide.
TIBCO Order Management and TIBCO Fulfillment Provisioning Integration
The TIBCO Fulfillment Provisioning deployment and configuration with TIBCO Order Management adds another distinct feature to the TIBCO Order Management (Orchestrator) are routed to TIBCO Fulfillment Provisioning or a user-defined process component. The routing is automated by using the message owner information. Based on the owner name, a fulfillment request is sent to a particular component. For example, a fulfillment request is sent to the TIBCO Fulfillment Provisioning component for all the orders with the owner name 'FP'.
The user interface invokes the following TIBCO Fulfillment Provisioning features:
- Service Order Tracking
- Service Catalog Editor
- Interface Management
See the TIBCO® Fulfillment Provisioning User Guide for more details.