TIBCO® Order Management Overview
TIBCO® Order Management is a metadata-driven order management and fulfillment system, which allows the development of fulfillment plans based on meta-data specified in product catalogs. Order fulfillment and service provisioning are no longer a simple single-service or product workflow. The dynamic bundled offerings along with the explosion of devices, applications, and third-party content providers require a complex order fulfillment system, which can adapt to the changes in processes and metadata. The traditional Operation Support System or Business Support System approach with their data silos fails to provide a dynamic and agile solution. An end-to-end order management system based on product and service catalogs is a key differentiator of TIBCO® Order Management.
TIBCO® Order Management is a comprehensive software solution to design, deploy, and maintain high-performance scalable enterprise-level business processes for advanced and dynamic order fulfillment. TIBCO® Order Management enables companies to introduce quickly new product offerings and in most cases requiring little or no change to fulfillment processes. The product bundles are decomposed into existing products to automatically generate a plan specific to the order.
TIBCO® Order Management also enables companies to manage efficiently changes to the existing business process to meet the rapidly changing business environment.
Product model can be defined following SID 9 guidelines by using TIBCO Product and Service Catalog or any other catalog management system and imported into TIBCO® Order Management.