Searching for Subscribers

Log in to the Order Capture System and search for a subscriber to complete tasks such as submitting a new order, amending an existing order, updating an order, or canceling an order.

Logging In

Log in to the Order Capture System using your specific username and password.

Note: A timeout mechanism automatically closes the session after 15 minutes and returns to the login page. After you are logged in, the Order Capture System reloads the previous shopping cart, if there is one. If no previous shopping cart exists, you must select a subscriber.

Searching for a Subscriber

Search for a subscriber based on the subscriber's first name, last name, or ID to submit, amend, update, or cancel orders. For more information on the search syntax, see Search Syntax.

Enter the subscriber's first name, last name, or ID in the customer search box, and press Enter or click the magnifying glass.