Ineligibility Rule
Ineligibility rules can be created using the Offer and Price Designer. For more information about how to use the Rule Designer, see the Product and Service Catalog Offer and Price Designer User's Guide.
Ineligibility rules are based on product characteristics, segments, and inventory. Similar to an eligibility rule, a customer with a specific characteristic can be ineligible for a product, if the product meets the segment requirements and if inventory is available. A user can have a combination of segments and inventory as a condition of this rule.
Get Offer
Ineligible products computed by OPE are evaluated against the ineligibility rules and are made ineligible if any applicable rule’s condition is satisfied.
Validate Offer
Ineligible products that are present in the order lines are evaluated against ineligibility rules and are made ineligible if any applicable rule’s condition is satisfied.
Segment Scenario
If a request contains two segment types Customer Age IS 50 AND Country IS India, the response would be ineligible for Product_A.