Support

The OpenSpirit extension's settings window provides information about how to contact TIBCO for support. Click on the Show/Edit Settings button in the OpenSpirit tool bar to open the settings window. Click on the Help and Support tab at the top of the window.

 

 

Click on the button. This will open your web browser to the TIBCO online support portal. It will also open a window that shows where the OpenSpirit extension's log files are that should be attached to any support issue entered in the support portal.