Copyright © Cloud Software Group, Inc. All Rights Reserved.

Installation Prerequisites

The following is a list of prerequisites for installing TIBCO Runtime Agent.

Supported Platforms

See the TIBCO Runtime Agent readme file for a list of supported platforms.

Supported Vendor-supplied Database Drivers

The following vendor-supplied database drivers are supported:

•

Oracle

−	Oracle Thin-driver

−	Oracle Thick-driver

When using an Oracle thick driver, an Oracle client must be installed on all Administrator client machines.

•	Microsoft SQL Server

−	Microsoft JDBC driver

•	IBM DB2 Universal Database

•

MySQL

•

MariaDB

•	PostgreSQL

See the TIBCO Runtime Agent readme file for versions of supported vendor-supplied database drivers.

Installer Account

On Windows, to install this product, the account you use to log into the machine must have administrator privileges.

On Unix, the product can be installed by a regular (non-root) user and super-user (root). Different users can install the same product at different locations. You must have write permission to the /tmp directory or the installer will throw output permission denied error in the console.

Installing to a Networked Drive

If you intend to install the product onto a networked drive, you must have permissions to write to that drive.

If you do not know how to do this, go to the machine so you can install locally, or consult Microsoft Windows online help.

You must install TIBCO Runtime Agent and TIBCO Administrator before installing TIBCO Hawk.

Installing on GUI Mode on UNIX

A GUI environment such as CDE (that is, X Windows) is required to run the installer in GUI mode. It is not required for a console or silent installation.

See DISPLAY Variable FAQ for information about installing on Unix systems.

Installing on Windows 2012 and 2014 Terminal Server

There are two modes in Windows Terminal Server: Execute and Install. Users are logged on by default in Execute mode, which allows them to run applications. To install TIBCO Runtime Agent so that everyone can use it, log on as administrator in Install mode. When the adapter is installed in the Install mode, the installation registry is maintained in SystemDrive:\WINDOWS.

Windows Terminal Server must be running in remote admin mode, not application sharing mode. TIBCO Runtime Agent is not supported if installed on a machine that is using Windows Terminal Server in application sharing mode.

The best way to install the TIBCO Runtime Agent on Windows Terminal Server is to use the Add/Remove Programs control panel applet. This automatically sets your mode to Install during the installation and then back to Execute afterwards. Alternatively, you can manually change your mode to Install before starting the installation by typing the following at a command prompt:

C:\> change user /install

Change back to Execute mode after installation is complete by typing:

C:\> change user /execute

To check your current mode, type the following:

C:\> change user /query

Installation Check for TIBCO Database Drivers Supplement

Starting from TIBCO Runtime Agent 5.12.4, TIBCO® Database Drivers SupplementTM drivers are no longer supported. TIBCO Runtime Agent 5.12.4 installer displays a warning message and forces you to exit the installation procedure if TIBCO_HOME contains TIBCO® Database Drivers SupplementTM drivers.

To upgrade to TIBCO Runtime Agent 5.12.4 or later versions, you must uninstall TIBCO® Database Drivers SupplementTM drivers.

Copyright © Cloud Software Group, Inc. All Rights Reserved.