Cancelling your subscription

You can cancel future recurring payments if you have paid for Spotfire Cloud via credit card. However, we recommend you to contact us prior to your cancellation to discuss alternative options.

To cancel future credit card payments, log in to your Spotfire Cloud account.

Procedure

  1. In the header, click the Analytics menu.
  2. Select Account settings.
  3. In the menu to the left, select Subscriptions.
  4. In the Actions drop-down list, select Cancel subscription, and then click Yes.

Result

When you cancel your subscription, you cancel only the renewal of the recurring billing. Whether you have an annual or a monthly subscription, you will still have author access to the account until the renew date, and read-only access after the renewal date has passed.