Troubleshooting


If you get error messages from Microsoft Internet Explorer (IE) when trying to run Information Designer you should check your security settings. You must allow ActiveX controls to run. All ActiveX controls in Information Designer are signed and safe to run.

  1. In Internet Explorer, click Tools > Internet Options... and go to the Security tab.

  2. Select the web zone of Information Designer (for example "Local intranet").

  3. Click Custom Level.

  4. Under Download signed ActiveX Controls select Prompt.

  5. Under Run ActiveX controls and plug-ins select Enable.

  6. Under Script ActiveX controls marked safe for scripting select Enable.

  7. Click OK.

  8. In the Internet Options dialog, click OK.

See also:

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