Technical Support

Technical support is available at https://support.tibco.com/s/ for customers who have a valid maintenance contract with Spotfire.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system.

Use this site to:

  • Create, update, and manage Service Requests (cases)
  • View Knowledge Base articles
  • Obtain product notifications
  • Download software. For trial software, go to https://www.tibco.com/.
  • View how-to videos
  • Engage in community discussions
  • Chat with a support engineer