Studio SSO access can fail when used with certain local configurations of the Microsoft Remote Desktop. When users access Studio through Microsoft Remote Desktop, an SSO authentication failure can occur when the user elects to use Remote Desktop’s “remember credentials” feature. When the “remember credentials” feature prompts the user for credentials before accessing the remote machine, the local Windows operating system presents a Kerberos ticket to the remote machine that is unable to be forwarded for use in SSO authentication for Studio.

To use SSO with Studio on a remote machine with Microsoft Remote Desktop, the sign-on must occur on the remote machine itself using that machine’s login dialog prompt. This creates a user ticket that Studio can use for SSO access to a remote TIBCO Data Virtualization Server.