Installation and Uninstallation Logs
TDV creates installation and uninstallation log files. The log files are created in the first available location listed in the following table for each OS.
|
Platform |
Log File Locations |
|
On Windows |
|
|
On UNIX |
/ |
TDV provides the following logs for information about installation activities.
|
File Name |
Description |
|
cisIA.log |
Internal installer log file, created at the root level of the local disk on the machine hosting the server. Contains information about the TDV software installation process. Information is logged by the installer. |
|
cisInstall.log |
Main TDV installation log file, created at the root level of the local disk on the machine hosting the server. Contains information about the actual process of installation. Information is logged by the TDV Server. |
|
cis<version>_InstallLog.log |
Internal installer log file, created at the root level of the installation directory. Contains information about the software components installed, such as registry entry, location of the file, and status of the installation attempt. |
|
cisIA_Uninstall.log |
Internal uninstallation log file, created at the root level of the local disk on the machine hosting the server. Contains process information logged by the TDV Server. |
|
cisUninstall.log |
Main TDV uninstallation log file, created at the root level of the local disk on the machine hosting the server. Information is logged by the TDV Server. |