Upgrading the Appliance

Prerequisites

Ensure that you have performed all tasks mentioned in Preparing to Upgrade the Appliance.

Procedure

  1. Log in to the appliance you want to upgrade. You must log in as a user with Administrator privileges.
  2. In the navigation menu, click Administration > File Update.
    The File Update tab is displayed.
  3. From the Select File drop-down menu, select the appropriate software update.
    If you do not see any files in the list, verify that the update files are added to the /loglogic/update directory.
  4. Click Update.
  5. (Optional) If you want to update the SSL signature algorithm to sha2, run the script: /loglogic/tomcat/conf/cert_utils/certgen.sh.

Result

A message displayed on the webpage informs you that the update is in progress. When the process completes, you are redirected to the Login page. The new software release number is displayed at the bottom of the login page and after logging in, on the top right corner of the GUI.

What to do next

After upgrading the appliance, it is recommended to perform the following tasks:
  • After upgrading to LogLogic LMI version 6.2.0 or later, it is recommended to regenerate the SSL Certificate of LogLogic LMI, in order to take advantage of the latest cipher updates. As per industry best practices, insecure ciphers have been removed from the cipher list. If your Blue Coat device sends logs over HTTPS to LogLogic LMI to be collected, you might face log collection issues due to cipher mismatch. For more information, see SSL Certificate Management in the TIBCO LogLogic® Log Management Intelligence Administration Guide.
  • Run the post upgrade script on the appliance. See Running the Postupgrade Script.