Sending and Receiving Mail

A process sends an email to a user and another process receives the email, by either sending a response to the sender, or writing it to a log in the console.

This process contains Send Mail and Receive Mail activities.

Before you begin

You must have the account settings for your mail server.

    Procedure
  1. In the samples directory, select palette > mail > SendAndReceive and double-click tibco.bw.sample.palette.mail.SendAndReceive. For more information, see Accessing Samples.
  2. In the Project Explorer view, expand the tibco.bw.sample.palette.mail.SendAndReceive project.
  3. Set the default ApplicationProfile to match the OS you are running on. For more information, see Setting the Default Application Profile.
  4. Fully expand the Processes directory and double-click EmailExample.bwp and MailSendReceive.bwp.
  5. Click Run > Debug Configurations.
  6. At left hand tree of Debug Configuration wizard, expand BusinessWorks Application and select BWApplication.
  7. Click the Applications tab and then click the Deselect All button if you have multiple applications. Select the checkbox next to tibco.bw.sample.palette.mail.SendAndReceive.application.
  8. Click Debug.
    This runs the sample in the Debug mode.
  9. Click the Terminate icon to stop the process.
Result

The SendAndReceive.log output file is created in SendAndReceive folder at c:/tmp

Depending on your actions:

  • If userA sends an email to the user configured in the Receive Incoming Email task with the subject "Send Response from BW", the mail account specified by the reply_email_address module property receives an email and the following message is visible in the console:

13:49:35.053 INFO [bwThread:In-Memory STWorkProcessor-2] c.t.b.p.g.L.t.b.s.p.m.S.Log

  • Mail sent to user. 13:49:39.613 INFO [bwThread:In-Memory STWorkProcessor-3] c.t.b.p.g.L.t.b.s.p.m.S.Log
  • Response sent to user1.

  • If userA sends an email to the user configured in the Receive Incoming Email task with another subject, the console shows the following message:

13:49:35.053 INFO [bwThread:In-Memory STWorkProcessor-2] c.t.b.p.g.L.t.b.s.p.m.S.Log

  • Mail sent to user. 13:49:39.613 INFO [bwThread:In-Memory STWorkProcessor-3] c.t.b.p.g.L.t.b.s.p.m.S.Log -No subject match

Troubleshooting

If the process does not receive the mail, verify the following whether:

  • The email server and user information are correctly configured for your system.
  • The reply_email_address module property refers to the mail account you are checking.

If the process after receiving the mail did not send a response, verify the following whether:

  • The subject used in the email matches the incoming_email_subject module property. If it does not match, then find an appropriate message in the console.
  • You have specified the Host correctly. If not, then it generates an error.