Saving Work Items

Saving a work item causes any information you have entered in the form to be saved, then the work item is closed (and unlocked) and placed back in the work item list with a state of Pended. The work item is then available to be opened and completed at a later time.

To save and close a work item, click the Close button on the work item form.

Note, however, even though you have saved a work item, and it appears only in your work item list, it is possible for the system or another application to make changes to the pended work item. This can include changes to data in fields, or other aspects of the work item, such as a deadline date. For more information, see Work Items Modified by the System of Another Application.