Authentication and LDAP Issues

  1. Cannot Log In as the User Mapped in the Organization Browser
    If you cannot log in as the user that you have mapped in the Organization Browser, a likely cause is that the LDAP authentication is not configured to correspond to the LDAP connection shared resource.
  2. Cannot See the LDAP Connection in the Organization Browser
    The LDAP Connection shared resource may not be named correctly. The LDAP Connection must have the instance name in the format ldap/de/LDAPAlias.
  3. Troubleshooting LDAP Server Paging Errors
    When trying to access an LDAP Server, if you get an error which mentions ’paging’ or ’unable to retrieve another page’, it is possible that the paged LDAP search is not compatible with TIBCO ActiveMatrix BPM.
  4. Requested Page Size from the LDAP Server is Incorrect
    If you are requesting a large number of items from the LDAP server, and it is returning a smaller number per page, it may be because the LDAP server is imposing its own page-size limit (which is commonly 1000).
  5. LDAP Container is No Longer Available After Upgrading
    If you upgrade ActiveMatrix BPM from a pre-version 2.2 system, the LDAP container may no longer be available.
  6. Organization Browser Error When Browsing an Organization Model Entity That Contains Many Users
    If a large number of users (over 1000) are mapped to a single organization model entity, browsing that entity in the Organization Browser can result in one or more problems.
  7. REST Service Participant Configured for Custom Policy Set
    You receive an authentication error ('401 Authentication Failure')when trying to invoke a REST service from a process when the REST service participant is configured for Custom Policy Set.
  8. REST and Authentication
    You may have issues using authentication with REST at runtime if you do not install the relevant products correctly.
  9. HTTP Client Shared Resource and Authentication Issue
    For certain types of service, the service can cache authentication credentials which can cause the authentication of invalid credentials to work.
  10. Authentication Error When REST Service Participant Configured for Basic Authentication Type
    You receive an authentication error when trying to invoke a REST service from a process when the REST service participant is configured for Basic Authentication.