Opening Work Items

Opening a work item causes the form associated with that work item to be displayed.

You can open work items in the following ways:

• Double-click the desired work item in the work item list.
• Select one or more work items in the work item list, then:
  • press the Enter key,
  • select Open Selected Work Item(s)⁽¹⁾ from the Tools menu on the work item list,
  • right-click the mouse button on the desired work item(s) and select Open Selected Work Item(s) from the drop-down menu, or
  • click the button on the work item list.
• Click the button on the work item list, or select Open Next Work Item from the Tools menu. This causes the first available work item in the list to be opened, where “available” means a work item that is not locked nor suspended.

  If you select the Open Next Work Item function, and there are no available work items, a “No available work items to open” message is displayed.

  Note: Work items cannot be opened from supervised work views.
  Note: There is also a way to cause work items to automatically open when you are viewing your Inbox. For information about this, see Automatically Opening Work Items.

Opening a work item causes "Opened" to be shown in the State column, as well as an "open file folder" image to appear in the State Image column on the work item list:

Opening a work item implicitly allocates the work item to the user that opened it. The work item is removed from the work item lists of other users to whom the work item had been offered.