Configuring the Business Process
Procedure
-
Open the business process.
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Relabel it as
Service Consumer Process.
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In Process Explorer, right-click on
Participants and select
.
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Call the participant
Customer Services Rep and set the
Type to
External Reference.
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Click the Browse button next to the
Reference field. In the Select Type browser, click on Customer Service Representative (Life) and click
OK.
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Because this is a Position defined in the
EasyAsExtendedOM organization model, you are prompted to add that project as a reference.
-
Click
Yes, and click
Finish to finish defining this participant.
-
Select the existing task in the process.
-
Change its
Activity Type
to
User Task, and change its label to
Display Result.
-
Click the Browse button by the
Participants field and select the new
Customer Service Rep as the participant for this task.
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