Customer Master
The company’s sales department uses Salesforce.com CRM to manage the sales process and to monitor the pipeline. Sales users create new Account records to represent prospects and Opportunity records to track deals in progress. The Account data entered by sales users is not accurate enough to satisfy the requirements for the back office fulfillment and finance departments, whereas the Oracle ERP data is tightly controlled and well maintained.
Copyright © Cloud Software Group, Inc. All rights reserved.