Fulfillment Orchestration Components

The TIBCO Fulfillment Orchestration Suite solution is capable of supporting end-to-end order fulfillment with Order Management, Provisioning, and Catalog capabilities.

The following are the constituents of the TIBCO Fulfillment Orchestration Suite:

•

Fulfillment Catalog: A Catalog function that defines and manages life cycles of commercial and technical offerings.

•

Fulfillment Order Management: TIBCO® Fulfillment Order Management is a meta data driven order management and fulfillment system which allows development of fulfillment plans based on meta-data specified in product catalogs. Order fulfillment and service provisioning is no longer a simple single-service or product workflow. The dynamic bundled offerings along with the explosion of devices, applications, real-time inventory management and third-party content providers require a complex order fulfillment system which can adapt to the changes in processes, meta data, and inventory. Traditional OSS/BSS approach with the data silos fail to provide a dynamic and agile solution.

•

Fulfillment Provisioning: A Provisioning function that automates the activation of the underlying network services and allocation of all the network resources. The Fulfillment Orchestration Suite has a Provisioning element that implements Service Order Management & Resource Order Management TAM applications and aligns to Service & Resource Activator OSS/J Order Management components and eTOM Service Configuration & Activation and Resource Provisioning processes and functions.

Figure 7. Provisioning in the Orchestration Suite

To enable the TIBCO Fulfillment Orchestration Suite to provide a truly unified and cohesive solution suite, different components of the suite have been integrated. For instance, the Suite provides pre-defined inter-connectivity between Fulfillment Provisioning (FP, formerly KPSA) and Fulfillment Order Management/Fulfillment Catalog, catalog concept alignment between Fulfillment Catalog and Fulfillment Provisioning through data synchronization process, and a GUI integration for a similar look-and-feel. See TIBCO Fulfillment Order Management Concepts and Architecture for details.