TIBCO Documentation and Support Services

How to Access TIBCO Documentation

Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.

The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.

Documentation for TIBCO Reward is available on the TIBCO Reward Product Documentation page.

Product-Specific Documentation

The following documents for this product can be found on the TIBCO Documentation site:

  • TIBCO® Reward User's Guide
  • TIBCO® Reward User's Guide V3
  • TIBCO® Reward Integration Guide
  • TIBCO® Reward API Reference Guide
  • TIBCO® Reward Release Notes

How to Contact TIBCO Support

You can contact TIBCO Support in the following ways:

  • For an overview of TIBCO Support, visit http://www.tibco.com/services/support.
  • For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com.
  • For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.

How to Join TIBCO Community

TIBCO Community is an online destination for TIBCO customers, partners, and resident experts. It is a place to share and access the collective experience of the TIBCO community. TIBCO Community offers forums, blogs, and access to a variety of resources including product wikis that provide in-depth information, white papers, and video tutorials. In addition, users can submit and vote on feature requests via the Ideas portal. For a free registration, go to https://community.tibco.com.