Click the product version to open the version specific documentation:
Leveraging best-in-class TIBCO products, TIBCO® Reward integrates all marketing point solutions and tackles the ever-increasing volume, variety, and velocity of customer data.
The result? Better marketing ROI, increased trust, advocacy, brand loyalty, and market share.
Fast Data platform: TIBCO solves big data problems using in-memory computation of vast volumes of fast-moving data, distilling the essential dynamic mix of factors and circumstances that determine real-time communications.
Unparalleled integration: TIBCO® Reward makes elegant systems out of distinct point solutions and your partner ecosystem, letting you reap benefits from all your past marketing investments.
Built to scale in real time: Built on TIBCO best-of-breed infrastructure products, TIBCO Reward is the only configurable SaaS loyalty management platform for faster time to market and unsurpassed scalability.
Industry-leading analytics: Using TIBCO Spotfire® data visualization and predictive modeling tools, marketers can make better decisions and take the most appropriate actions to achieve competitive advantage.
Deep customer loyalty management experience: Our long history and of working with some of the most adored brands across the globe puts you in good hands.
Marketers can finally gain a holistic view of the customer and communicate consistently across channels--without reliance on IT.
Customer loyalty management: Program configuration, segmentation, offers, and measurement.
Real-time event and transaction processing: High-performance loyalty marketing engine for real-time computation and management of vast volumes of fast-moving data.
Scalable SaaS enterprise platform: Integrated platform architecture enables open API ecosystem and combines innovative in-memory data grid, event-server technologies, market-leading analytics, and integration platform.
Omni-channel data integration: Out-of-the-box, real-time connectivity to databases, systems, business processes, cloud services, and consumer applications. Integration of real-time transactional, historical, and master data.
Mobile framework: Plug-ins for existing apps or creation of new apps to deliver personalized content in the moment and pull analytics in real time.
Social integration: All social channels brought together so you can deliver targeted communications seamlessly.
Advanced analytics: Best-of-breed analytics, predictive models, and visualization tools.
Marketer-centric tools: Intuitive UI that expedites discovery and loyalty program execution.
Professional services: Program design, strategy, and implementation.
Increased profit and wallet share: Easily leverage all customer data (transactional historical/preference, social, mobile, geolocation, etc.).
Higher customer response rates: Extend relevant offers right away.
Increased customer loyalty and lifetime value: Influence the right customer behavior in interesting ways.
Improved marketing ROI: Feed program improvement with immediate analytics and scale as needed because data volumes do not impact performance.
Better productivity for the marketing team: Turn down your reliance on IT.
Featured customer success
Orchard Supply Hardware
Club Orchard was developed using the TIBCO Reward platform to help the company understand their customers, maximize revenue, and improve customer experience.