![]() |
Resend acknowledgement requests |
![]() ![]() ![]() |
When a user joins a new user group, you can resend them any previous acknowledgement requests that relate to their new group membership. This ensures that users are made aware of any new processes, documents and storyboards that relate to their new role.
Note: If the user has joined a group that is a member of other groups, i.e. the group is a sub-group of one or more parent groups, they will also receive any acknowledgement requests that exist for associated parent groups.
1.In the User Accounts window, right-click the user and choose Send Acknowledgements. 2.Select the user group(s) that you want to send current acknowledgement requests for, i.e. select the group(s) that the user has recently joined, then click Next. 3.Define the reminder and escalation details and click OK. |