TIBCO Product Documentation and Support Services

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TIBCO Product Documentation and Support Services

For information about this product, you can read the documentation, contact TIBCO Support, and join the TIBCO Community.

How to Access TIBCO Documentation

Documentation for TIBCO products is available on the Product Documentation website, mainly in HTML and PDF formats.

The Product Documentation website is updated frequently and is more current than any other documentation included with the product.

Product-Specific Documentation

The documentation for this product is available on the TIBCO Runtime Agent Documentation page.

Other TIBCO Product Documentation

When working with TIBCO Runtime Agent™, you may find it useful to read the documentation of the following TIBCO products:

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TIBCO Administrator™: TIBCO Administrator allows you to manage users, machines and applications defined in a TIBCO administration domain. The TIBCO Administrator graphical user interface enables users to deploy, monitor, and start and stop TIBCO applications.

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TIBCO Designer™: This graphical user interface is used for designing and creating integration project configurations and building an Enterprise Archive (EAR) for the project. The EAR can then be used by TIBCO Administrator for deploying and running the application.

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TIBCO Hawk®: This is a tool for monitoring and managing distributed applications and operating systems.

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TIBCO Rendezvous®: Rendezvous enables programs running on many different kinds of computers on a network to communicate seamlessly. It includes two main components: the Rendezvous application programming interface (API) in several languages, and the Rendezvous daemon.

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TIBCO Enterprise Message Service™: This software lets application programs send and receive messages using the Java Message Service (JMS) protocol. It also integrates with TIBCO Rendezvous and TIBCO SmartSockets® messaging products.

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TIBCO ActiveMatrix BusinessWorks™: ActiveMatrix BusinessWorks is a scalable, extensible, and easy to use integration platform that allows you to develop integration projects. ActiveMatrix BusinessWorks includes a GUI for defining business processes and an engine that executes the process.

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TIBCO® Adapter software: TIBCO Runtime Agent is a prerequisite for TIBCO Adapter products. You will therefore find TIBCO Adapter product documentation useful.

How to Contact TIBCO Support

You can contact the Support team in the following ways:

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To access the Support Knowledge Base and getting personalized content about products you are interested in, visit the product Support website.

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To create a Support case, you must have a valid maintenance or support contract with a Cloud Software Group entity. You also need a user name and password to log in to product Support website. If you do not have a user name, you can request one by clicking Register on the website.

How to Join TIBCO Community

TIBCO Community is the official channel for TIBCO customers, partners, and employee subject matter experts to share and access their collective experience. TIBCO Community offers access to Q&A forums, product wikis, and best practices. It also offers access to extensions, adapters, solution accelerators, and tools that extend and enable customers to gain full value from TIBCO products. In addition, users can submit and vote on feature requests from within the TIBCO Ideas Portal. For a free registration, visit TIBCO Community.