Touchpoint Parameters

There are multiple types of user input that can be defined for a touchpoint. Besides accepting plain text and number input boxes, single-select, multiple-select, or date/time inputs are also available.

Be sure to review how the workflow variable will be used in the analytic workflow and adapt the formatting for the touchpoint parameters accordingly. The touchpoints application does not modify the input passed to the workflow.

• Text Touchpoint Parameter
  The text input appears as a text form field to the end user. It accepts up to 64 characters as input.
• Multiline Text Touchpoint Parameter
  The text input appears as a text area field to the end user. It accepts up to 64 characters as input. There is no limit to the size of this input.
• Number Touchpoint Parameter
  The number input appears as a text form field to the end user. It accepts up to 20 digits as input.
• Single-Select Option Touchpoint Parameter
  The single-select option input appears as a drop-down box where the user can choose one option.
• Multiple-Select Option Touchpoint Parameter
  The multiple-select option input appears as a list of check boxes that the user can select.
• Date/Time Touchpoint Parameter
  The date/time input appears as a date picker where the user can type in or select a date graphically.