Applying hotfixes to the Spotfire environment

Fixes to important issues are generally included in the Spotfire Server service releases. However, there might also be hotfixes available for the latest release.

About this task

Note: Spotfire Server hotfixes can be applied only on the specific service pack version that they were created for.

Example: If you currently have Spotfire version 12.0.4, you can only apply server hotfixes for the 12.0.4 version, such as 12.0.4 HF-001, 12.0.4 HF-002, and so on. If you want a hotfix of a different service pack level, such as 12.0.5 HF-001, you must first make sure to upgrade to that service pack (12.0.5) before applying the hotfix.

Before you begin

You must have access to the required software on the Spotfire Support website. If you do not have access, contact your sales representative.

For general hotfix information and links to specific information about each hotfix, see Overview of hotfixes for Spotfire in the Community.

Procedure

Sign in to the Spotfire Support website.
Click Downloads > Hotfixes.
On the Available Hotfixes page, expand AvailableDownloads > Spotfire > Server, and the version number of interest, to see the list of available .zip and .md5 files (if you are upgrading, select the hotfixes for the new version).

Note: The hotfixes are cumulative, so you need only the latest one.
Click on each .zip file that you want to download.
The .md5 files can be used to verify the integrity of the .zip files, if required.
In the hierarchical list, locate and expand AvailableDownloads > Spotfire > Clients(Analyst_WebPlayer_AutomationServices) and download the latest hotfixes for your Spotfire clients.
If you have other components in your Spotfire environment, select the folders for the other components and download the latest hotfixes.
When the download is complete, unzip the folder's contents and follow the instructions in the Installation_Instructions.htm file.