Logging and exporting monitoring diagnostics
Monitoring diagnostics can be logged, and the logged results can be exported as a Spotfire analysis file that displays the information in the log files.
Procedure
- Log in to the Spotfire Server web administration pages and click Monitoring & Diagnostics.
- Under Monitoring & Diagnostics in the navigation panel to the left, click Instances.
- Under Network diagnostics, click the instance for which you want to log and export monitoring diagnostics.
-
Under
Diagnostics, in the
Select diagnostics category drop-down list,
choose the default diagnostics option.
- For Web Player instances, this option is Analyses and Diagnostics.
- For Automation Services instances, this option is Automation Services Diagnostics.
-
Next to
Log configuration you can see the currently
selected log configuration level for the instance. Click the current log level
to change it.
Set the log configuration level to either Monitoring or Full Monitoring to start logging to the logs needed for the monitoring analysis on debug level. Full Monitoring is extremely verbose, so do not use this option unless asked to do so by Spotfire Support. After collecting the necessary information from this level, reset logging by changing the logging configuration back to what is normally used when not troubleshooting, that is, Standard or Info.Note: Only Automation Services and Web Player services have access to this functionality, but not if the service instance is older than version 12.3. See the instructions from version 12.0.0 for an example of the old behavior.
-
Under
Export, you have access to the following
options.
Option Description Export monitoring logs and analysis Export a snapshot of the log files together with a Spotfire analysis file used to analyze them. Note: In the Spotfire client, the Missing File dialog might open. If that happens, do the following:- If available, click Use the file found in the same directory as the analysis or browse for the log files (if you have moved them).
- Select the Apply to all missing files in the analysis check box.
- Click OK.
- If the Match Columns dialog pops up, just click OK. The required columns are already matched.
Export monitoring analysis Export the monitoring analysis file without the logs. Use this if the logs have been copied in another way and replace the data sources in the analysis with your logs using the Data canvas. Export information Export diagnostics information to a text file.