Downloading hotfixes

It is recommended to always keep your Spotfire environment up-to-date. By always applying the latest service pack release (the third version number, e.g., 11.4.x) for your Spotfire Server version, you ensure that you get the latest bug fixes, third-party component updates, and security updates. In some situations, a version can also be provided with hotfixes that are applied separately.

About this task

Note: Spotfire Server hotfixes can be applied only on the specific service pack version that they were created for.

For example, if you currently have version 10.3.1, you can only apply server hotfixes for the 10.3.1 version, such as 10.3.1 HF-001, 10.3.1 HF-002, and so on. If you want a hotfix of a different service pack level, such as 10.3.2 HF-001, you must first make sure to upgrade your Spotfire components to that service pack (10.3.2) before applying the hotfix.

Before you begin

You must have access to the required software on the Spotfire Support website. If you do not have access, contact your sales representative.

For general hotfix information and links to specific information about each hotfix, see Overview of hotfixes for Spotfire in the Community.

Procedure

Sign in to the Spotfire Support website.
Click Downloads > Hotfixes.
On the Available Hotfixes page, expand AvailableDownloads > Spotfire > Server, and the version number of interest, to see the list of available .zip and .md5 files (if you are upgrading, select the hotfixes for the new version).

Note: The hotfixes are cumulative, so you need only the latest one.
Click on each .zip file that you want to download.
The .md5 files can be used to verify the integrity of the .zip files, if required.
In the hierarchical list, locate and expand AvailableDownloads > Spotfire > Clients(Analyst_WebPlayer_AutomationServices) and download the latest hotfixes for your Spotfire clients.
If you have other components in your Spotfire environment, select the folders for the other components and download the latest hotfixes.
When the download is complete, unzip the contents of the folders to the server running Spotfire Server and follow the instructions in the Installation_Instructions.htm file.