About Collaboration

Collaboration allows users to assist in the promotion of change management and the continuous improvement of processes. This in turn empowers employees and promotes the adoption of business processes within an organization.

Feedback

Feedback allow users to provide feedback on diagrams, documents and storyboards. Users can also view and reply to existing feedback from other users, thereby facilitating collaboration by allowing issues to be discussed openly.

Reviews

Users can be requested to review diagrams and documents. Two types of review can be requested; ad hoc and recurring reviews. Ad hoc reviews involve one review cycle and recurring reviews allow periodic reviewing of content.

Actions

Actions provide the capability to enforce and measure a business' adoption of operational practices captured. Actions are particularly relevant to self assessing a control structure against the risks and processes, as well as providing a more granular checklist capability for more regular use. Actions can be created for diagrams and documents (and also storyboards, metric links or actions not associated with content) and assigned to specific users to undertake.

Acknowledgements

Users can be requested to formally acknowledge diagrams, documents and storyboards. This is useful, for example, when changes are made to content and you need to prove that users have read and accepted the changes. Users are required to enter their passwords when signing off an acknowledgement request. Administrators can view the status of all acknowledgement requests in the process repository - from the Manage menu choose Acknowledgement Console.