Complete a change request

When a change request has been approved by the owner, the author is requested to action the change request. Once the change request has been actioned the author is required to set the status to complete. The author can also request further information from the owner or originator to provide clarification of the change request if required.

Note: The author may not necessarily be the diagram author as a different user may have been specified to action the change request.

1.	From the Manage menu choose View Change Requests.

2.	Choose the scope of diagrams that you want to view any change requests for.

Current Diagram includes the current diagram only.

Current Diagram and Lower Levels includes the current diagram and all lower-level diagrams.

Current Process Map includes all diagrams in the current process map.

Diagram Scope List File includes all diagrams in a diagram scope list file.

Map Selection includes all diagrams in the current process map repository.

3.	Click the change request from the list that you want to review to display it.

4.	Click on the yellow box that states Author.

Note: If you are not the author or the change request is not in the completion stage then you cannot complete it.

5.	Select an option and click Next.

Need More Information (From The Originator) will return the change request to the originator with a request to provide more information.

Confirm Completion states that the change request has been fulfilled and sets the status to complete.

Need More Information (From The Owner) will return the change request to the owner with a request to provide more information.

6.	Enter the relevant information relating to the option you have chosen. For example, what kind of information you require from the originator or owner.

Note: You can find any change requests that are assigned to you and that await your input in your Action List.