Review a change request

Following the submission of a change request, the primary email contact will be automatically notified with a request to review it before it is passed on to the diagram author to review and complete. As the initial reviewer, you can choose to accept or reject the change, or you can request further information from the originator, or request that the diagram undergoes an impact assessment. Once the review stage has been confirmed then a notification message is sent to the specified implementer and a To-Do is assigned them. If a change request is rejected, or further information requested, then the change request is returned back to the originator, who can then cancel it or resubmit the request with additional information.

Note: The owner may not necessarily be the diagram owner as in some cases the originator may have specified a different user.

1.	From the Manage menu choose View Change Requests.

2.	Choose the scope of diagrams that you want to view any change requests for.

Current Diagram includes the current diagram only.

Current Diagram and Lower Levels includes the current diagram and all lower-level diagrams.

Current Process Map includes all diagrams in the current process map.

Diagram Scope List File includes all diagrams in a diagram scope list file.

Map Selection includes all diagrams in the current process map repository.

3.	Click the change request from the list that you want to review to display it.

4.	Click on the yellow box that states Owner.

Note: If you are not the owner or the change request is not in the review stage then you cannot review it.

5.	Select an option and click Next.

Allocate Request will accept the change request and send it to the author to action (this option is not available if the change request has already been approved and sent to the author but then returned for more information).

Need More Information will return the change request to the originator with a request to provide more information.

Reject Request will return the change request to the originator as rejected.

Impact Assessment will hold the change request to allow the impact on the diagram to be assessed.

6.	Enter the relevant information relating to the option you have chosen. For example, why the change request is being rejected, what kind of information you require from the originator, etc.

Note: You can find any change requests that await your input in your Action List.