Complete a change request

Top  Previous  Next

When a change request has been approved by the owner, the author is requested to action the change request. Once the change request has been fulfilled the author will then complete it. The author can also request further information from the owner or originator to provide clarification of the change request if required.

 

Note: The author may not necessarily be the document author as a different user may have been specified to action the change request.

 

 


 

 

1.From the Documents menu choose Document Registry.

 

2.From the Manage menu choose View Change Requests.

 

3.Click the document that you want to view the change request for in the list of change requests.

 

4.Click on the yellow box that states Author.

 

Note: If you are not the author or the change request is not in the completion stage then you cannot review it.

 

5.Select the relevant option and click Next.

 

Need More Information (From The Originator) will return the change request to the originator with a request to provide more information.

Confirm Completion states that the change request has been fulfilled and sets the status to complete.

Need More Information (From The Owner) will return the change request to the owner with a request to provide more information.

 

6.Enter the relevant information relating to the option you have chosen. For example, what kind of information you require from the originator or owner if you are requesting further information.

 

Note: You can find any change requests that await your input in your Action List.

 

 

Related topics

 

Creating change requests

 

Reviewing change requests

 

Viewing change requests

 

Viewing the change request log

 

Changing the originator, owner or author of change requests