Review a change request

Following the submission of a change request, the owner is notified with a request to review it before it is passed on to the document author to review and complete. As a reviewer you can accept or reject the change request, or you can request further information from the originator or request that the document undergoes an impact assessment. Once the review stage has been confirmed then a notification message is sent to the specified implementer and an action is created in their action list. If a change request is rejected, or further information requested, then the change request is returned back to the originator, who can then cancel it or resubmit the request with additional information.

Note: The owner may not necessarily be the document owner as in some cases the originator may have specified a different user.

1.	From the Documents menu choose Document Registry.

2.	From the Manage menu choose View Change Requests.

3.	Click the document that you want to view the change request for in the list of change requests.

4.	Click on the yellow box that states Owner.

Note: If you are not the owner or the change request is not in the review stage then you cannot review it.

5.	Select the relevant option and click Next.

Allocate Request will accept the change request and send it to the author to action (this option is not available if the change request has already been approved and sent to the author but then returned for more information).

Need More Information will return the change request to the originator with a request to provide more information.

Reject Request will return the change request to the originator as rejected.

Impact Assessment will hold the change request to allow the impact on the document to be assessed.

6.	Enter the relevant information relating to the option that you have chosen. For example, why the change request is being rejected, what kind of information you require from the originator, etc.

Change Request Notes will allow you to view existing notes in the Feedback dialog that have been submitted against the change request. You can also add notes from here.

You can find any change requests that await your input in your Action List.