Assign acknowledgers

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Acknowledgers are users or user groups that are required to acknowledge a diagram. When an author requests acknowledgement for a diagram, acknowledgers will receive an Email and their To-do list will be updated in the Web Server.

 

Note: Acknowledgers can only be assigned by administrators, diagram authors and diagram owners. If one or more users do not have access to any of the diagrams that you are assigning them to then you will not be able to proceed. A dialog will list which users do not have access to which diagrams; you can either remove them from the list of acknowledgers, or seek to provide access for these users.

 

 


 

 

1.From the Manage menu choose Acknowledgers.

 

2.Select the scope of the diagrams that you want to assign users to.

 

Current Diagram displays the current diagram only.

Current Diagram and Lower Levels displays the current diagram and all lower-level diagrams.

Current Process Map displays all diagrams in the current process map.

Diagram Scope List File displays all diagrams in a diagram scope list file.

 

3.Click User to add users and user groups, or Resource to add resources.

 

Note: To dynamically assign the diagram's activity resources as the acknowledgers, click Dynamic and choose <Based on Resources>.

 

Removing users

Select the user, user group or resource that you want to remove, then click Remove .

 

 

Resending Acknowledgement Requests to New Acknowledgers

 

If an acknowledgement request has been sent out for a scope of diagrams and new acknowledgers are assigned, you can resend the acknowledgement request to these new users. See Requesting acknowledgement for further information.

 

 

Related topics

 

About acknowledgement

 

Request acknowledgement

 

Acknowledging diagrams

 

Viewing the acknowledgement log