Outstanding Work Items
The "outstanding work items" for a process instance are all of the work items associated with that process instance that are sitting in users work item lists, waiting to be completed and submitted. They represent the user task(s) at which the process flow is currently sitting.
An active process instance may have only a single outstanding work item, or it might have many because the process flow may have taken multiple paths, depending on how it was designed.
The process instance list contains two functions that allow you to display the currently outstanding work items for the selected process instance:
- Show Outstanding Work Items - This function causes a temporary work view to be created under the My Work folder in the work view list. This work view will contain all of the outstanding work items for the selected process instance that are currently offered or allocated to you.
For more information see, Show Outstanding Work Items.
- Show Supervised List of Outstanding Work Items - This function causes a temporary work view to be created under the Supervised Work folder that contains one of the following:
- Outstanding work items that were sent to selected organizational entities (groups, organization units, or positions) that are associated with the selected process instance.
To view work items that were sent to specific groups, organization units, or positions, you must have been given access permission(1) to view work items in that specific group, organization unit, or position.
- Outstanding work items in that are currently in the Inbox of another user that you supervise.
To view outstanding work items of other users, you must have been given access permission1 to view work items in a specific position held by the user.
- All work items, for the selected process instance, irrespective of the resource or organizational entity to which the work items are offered or allocated.
For more information see, Show Supervised List of Outstanding Work Items.
- Outstanding work items that were sent to selected organizational entities (groups, organization units, or positions) that are associated with the selected process instance.
This permission is granted via the View Work List (BRM.viewWorkList) scoped system action — for information, see the Configuring User Access chapter in the TIBCO Workspace Configuration and Customization guide).