Case Management Application

The Case Management application demonstrates how to combine different business components and develop feature-rich case management applications.

Note: The Case Management application requires the details of a case model that is available on the ActiveMatrix BPM system. Edit the CaseManagement.config.json file to add this information, see Configure the Case Management Application.

Log on to the Case Management application, and it displays a left sidebar with three navigation buttons, that open the following business components:

  • Business Action calls the <bpm-business-actions-drop-down> business component. This lists the available business actions. Use the control to select and start a business action.
  • Cases calls the <bpm-case-types> business component. This lists the available case types for the current case model. By default, the component also selects the first case type, and displays its cases.
  • Work Items calls the <bpm-work-list> business component. This lists the work items available to the user.

Click one of the available Case Types calls the <bpm-case-instance-summary> business component. This lists all of the active cases for that Case Type.

Click one of the available Cases calls the <bpm-case-details-page> business component. This includes an information pane, and a right sidebar. Toggle the right sidebar to open a Case Menu.

The information pane includes the following items:

The right sidebar contains navigation buttons, and the Case Menu contains menu items that open the following business components:

  • Case Overview calls three business components: <bpm-case-states>, <bpm-case-actions>, and <bpm-case-data>. These provide the state of the case, read only case data, and case actions.
  • Case Work Items calls the <bpm-linked-work-items> business component. Access work items linked to the case, applicable for the current user.
  • Linked Cases calls the <bpm-linked-case-instances> business component. This provides links to any other case linked to this case.
  • Case Documents calls two business components: <bpm-document-upload>, and <documents-view>. This provides a list of documents for the case. Upload a new document to the case. Select a document provides options to view, delete or download that document.
  • Case Comments calls the <bpm-comments> business component. Add a new comment, and review the comment history for the case.
  • Audit calls the <bpm-case-event-view> business component. Review the audit history for the case.