TIBCO Documentation and Support Services
How to Access TIBCO Documentation
Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.
The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.
Product-Specific Documentation
Documentation for TIBCO products is not bundled with the software. Instead, it is available on the TIBCO Documentation site. To directly access documentation for this product, double-click the following file:
TIBCO_HOME/release_notes/TIB_bwmq_version_docinfo.html
where TIBCO_HOME is the top-level directory in which TIBCO products are installed. On Windows, the default TIBCO_HOME is C:\Program Files\tibco. On UNIX systems, the default TIBCO_HOME is /opt/tibco.
The following documents for this product can be found on the TIBCO Documentation site:
How to Contact TIBCO Support
You can contact TIBCO Support in the following ways:
- For an overview of TIBCO Support, visit http://www.tibco.com/services/support.
- For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com.
- For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.
How to Join TIBCO Community
TIBCO Community is an online destination for TIBCO customers, partners, and resident experts. It is a place to share and access the collective experience of the TIBCO community. TIBCO Community offers forums, blogs, and access to a variety of resources. To register, go to the following web address: