Troubleshooting Installation

If you encounter problems with the installation, make sure that your system meets all prerequisites. Next check the installer log for potential problems.

Installer Log File
The installer log file, tibco_universal_installer.timestamp.username_install.log is available in the following locations.
  • Windows: Documents and Settings\username\.TIBCO\install_timestamp
  • Linux: user_home_dir/.TIBCO/install_timestamp

The installer log file captures the following information:

  • Installation home details about the user that invoked the installer, hostname, operating system details, and so on.
  • List of assemblies installed.
  • Information related to the Ant scripts executed by the installer.

To change the location of the installer log file, specify the option -V logFile="myLogFile" when you run the installer.