Define the As Is Process
The first step in simulation is to create a model of the current business process using the TIBCO Business Studio modeling features. The model represents a business view of the process as it exists. In some cases processes might be informal. TIBCO Business Studio allows you to take a holistic view of these disparate processes.
When creating the TIBCO Business Studio Process, each time a different person, group, role, or system does something, an Activity is added to the Process.
Activities may be triggered by events such as the receipt of an email, phone call or workflow item, and may involve making a judgement on the presented facts and performing an action (such as entering data to a computer system, phoning someone in the same or different organization, and so on).