A case identifier (CID) is a special type of attribute that can be used to uniquely identify a case class. It can be used in processes, scripts or API calls to delete or to find a particular case.
A case class must have exactly one case identifier.
There are the following types of case identifier:
Type
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Description
Auto
A unique text string that is automatically generated when an instance of the case class is created. This is the default option. You can define a prefix and suffix for the auto identifier.
For example,
XYZ/123456-CP(Car policy id for XYZ insurance)
Manual
A single attribute of the class that has unique values within the business domain. For example, a policy name could be used as a manual case identifier for a policy class.
Manual identifiers must be populated by the process, script or API call that creates an instance of the case class.
