Allocating Work Items To Yourself

You can allocate one or more work items to yourself. It changes the work item’s state to Allocated so that only you can work on them. The work items are removed from the lists of all other users.

You can only do this if the work items are currently being offered to you; that is, their state is Offered.

Procedure

  1. Select one or more work items in the work item list that currently have a state of Offered.
  2. Allocate the work item(s) to yourself, as follows:
    • If you have selected a single work item, you can either click in the work list header bar, or click > Allocate to self.

    • If you have selected multiple work items, click in the work list header bar.