Managing Linked Cases

You can view the cases of case types that are linked. For example, for a customer, you can view all orders for that customer. Cases are linked at design-time in TIBCO Business Studio - BPM Edition.

Prerequisites

You must be logged in as a user that has the readCases system action assigned to view the linked cases.

Procedure

  1. Select a case type to view a list of cases of that type.
  2. Select the case you are interested in.
    If there are a large number of cases, you can use search to find the case. See Using Search.
  3. From the right hand pane, select the down arrow next to Linked cases to expand the list of linked cases.
  4. Select a case identifier to display the linked case's details.