Canceling Changes

Once a work item is opened and data is entered or changed, you can cancel those entries/changes and return the work item to the state it was in when the work item was opened.

This can be done in two ways:

  • From the work item form - select Cancel. The work item is closed and returned to the work item list without saving the changes.

  • From the work item list - select > Cancel. This can be used by an Administrator to forcibly close a work item left open by another user. It causes any data entered or changed by the user who opened the work item to be lost.