Reallocating Work Items to Another User

This function is used to reallocate a work item, which is currently allocated to you, to another user. It removes the work item from your work item list, then adds it to the Inbox of the user to whom you have reallocated it, with a state of Allocated.

You can choose the user to whom you want the work item to be reallocated either from:

  • the original "offer set", that is, the group of users to whom the work item was originally offered, or
  • the "world", that is, all available users.